Privacy Policy
Codeapex LLP (“we,” “us,” or “our”) operates the BentoStation services, including the websites and applications available at the domains listed below (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you use the Service. By accessing or using the Service, you agree to the practices described in this policy.
1. Information We Collect
A. Account & Profile Information
- Registration Data: When you sign up for the dashboard at app.bentostation.co, you provide your name, email address, and password (or Google OAuth token).
- Driver App Data: During testing, we collect a dummy phone number for login.
B. User‑Generated Content
- Content You Upload: Menus, images, product details, or other materials you submit to configure your restaurant’s menu and ordering process.
C. Usage & Analytics Data
- Usage Metrics: Pages visited, features used, timestamps, error logs, and session duration.
- Device & Technical Data: IP address, browser type/version, operating system, device identifiers.
- Cookies & Similar Technologies:
- Essential cookies for session management and login.
- Google Analytics cookies to understand usage patterns (you may opt out via your browser).
D. Third‑Party Service Data
- Payment Processors: If you move to production, Stripe (or another gateway) will collect payment card details directly; we receive only transaction confirmations.
- OAuth Providers: If you sign in with Google, we receive your name, email, and profile picture URL.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service (authentication, dashboards, order management).
- Process transactions and send you service‑related notices (e.g., confirmations, support messages).
- Personalize your experience (e.g., remember preferences, customize dashboards).
- Monitor and analyze usage trends to enhance performance and features.
- Enforce our Terms of Service, prevent fraud, and ensure security.
- Comply with legal obligations (e.g., accounting, tax reporting).
3. Data Sharing & Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: Third parties who perform services on our behalf, such as hosting (AWS), analytics (Google Analytics), email delivery (authorized mail servers on our official domains), and payment processing (Stripe).
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Protection of Rights: To investigate or prevent security or technical issues, enforce our Terms, or protect our rights, property, or safety.
4. Data Retention
- We retain your account and profile data for as long as your account is active, and for up to two (2) years thereafter, to facilitate potential reactivation requests and comply with legal obligations.
- Usage logs and analytics data are aggregated and retained for up to one (1) year.
5. Your Rights & Choices
- Access & Correction: You can view and update your account information in your dashboard settings. To remove content or delete your account, contact us at support@bentostation.co.
- Cookie Preferences: You can manage or block cookies via your browser settings; however, disabling essential cookies may impair your ability to use the Service.
- Opting Out of Analytics: To opt out of Google Analytics, install the Google Analytics Opt‑out Browser Add‑on.
- Marketing Communications: We do not send unsolicited marketing emails. All transactional and support emails come from our official domains only.
6. Security
We implement administrative, technical, and physical safeguards designed to protect your information. These include encrypted connections (HTTPS/TLS), access controls, and regular security reviews. However, no system is 100% secure—please use strong, unique passwords and notify us immediately of any suspected breach.
7. Children’s Privacy
Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us so we can delete it.
8. Data Location & Geographic Scope
- The Service is intended exclusively for residents of the United States. By accessing or using the Service, you represent and warrant that you are a U.S. resident.
- We use Amazon Web Services in the U.S. East (us‑east‑1) region to store and process all personal data. Accordingly, your information is stored and processed solely in the United States.
- If you access the Service from outside the U.S., you acknowledge and consent to the transfer, storage, and processing of your data in the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy on our website and send you an email at least seven (7) days before the changes take effect. Your continued use after the effective date constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Codeapex LLP
D‑1st Floor, Rao Nain Singh Apartments
Sarai Khawaja, New Delhi, 110025, India
Email: support@bentostation.co
Thank you for trusting BentoStation with your data. We’re committed to keeping it safe and transparent.